A Place for Connecting is about how four college students, David,
Ben, Chloe, and Allison manage their impressions on Facebook and in their
interactions with one another. The case starts off with Ben receiving notification
from the college he’ll be attending in the fall about his roommate David. Not
knowing who David was Ben decided to look for him on Facebook. The impression and
identity David gives off on Facebook is one of popularity, having a high
interest in females, athletic, and someone who likes to party. Identity and impression
are similar in meaning. Identity is how individuals see themselves and
impression is how individuals present themselves to others. Individuals manage
their impressions through impression management. From the impression Ben received
he wasn’t comfortable with the dorm room arrangements. He was concerned with
David posting athletic posters up on the walls and staying up all night to party.
Due to David impression, Ben was also concerned about how David might derail
his chances of receiving goods grades in college. In turn, viewing David’s Facebook
page influenced Ben to go through his. Ben’s identity is one of being a good
student and ambitious. On Facebook, Ben manages his impression by ensuring the
constructed impression and his identity matched what he wanting to send out.
Once Ben got to college, he learned his impression of David
was completely wrong. David was no longer identifying himself the way he did in
high school. Instead, David was in the process of changing the enactment layer
of his identity. David wanted to become more focused with college and to room
with an individual, such as Ben, for influence and encouragement. In retrospect
David is interested in developing an interpersonal relationship with Ben. Interpersonal
relationships occur when two individuals influence one another, have repeated
interactions and have a unique interaction pattern. The enactment layer is how
we represent ourselves to others. It is presented through what we say, verbally
or nonverbally, and the performances we put on for others.
Across the hall from Ben and David are Allison and Chloe.
Allison and Chloe present themselves with having a close relationship, which is
also exhibited through their Facebook page. Close relationships occur when two
individual in an interpersonal relationship share an enduring bond, an
emotional attachment and personal fulfillment. They have been friends for many
years. What is also exhibited on Allison’s Facebook page is her identity of
being popular and a cheerleader.
As the semester continues all four individuals become
acquainted with each other and they started to bond. From their bonding,
rituals were developed. For example, they spent time with each other by
watching movies, having lunch or dinner in the dining hall, and playing Xbox. Rituals are episodes with a special meaning
and come with a special value. Towards the time of midterms, Allison suddenly
became quieter; her impression towards Chloe had changed. She no longer wanted
to socialize with Chloe or her other friends. The change in Allison caused
Chloe a great deal of turbulences. Turbulence occurs when there’s a high level
of reaction.
One day, before going to dinner, concerned with Allison
absence from the group, Ben confronts Chloe. In turn, Chloe self-discloses her
emotions to Ben. Wanting to solve the problem about Allison, Ben, using rationality,
looks on Facebook for clues to figure out what is going on. It appeared on
Facebook Allison hadn’t been on there for a while. After dinner, David checks his
Facebook page and becomes surprised when he sees a recent post regarding
Allison and her diagnosis of cancer. From seeing this, Ben and David both
became confused. Despite not knowing Allison that long, they were under the
impression they were good friends with her, and they thought she would have
told them. When Chloe sees the post she becomes deeply hurt with Allison. She was
also under the impression of them being close friends. What could’ve affect
Chloe the most is how Allison didn’t go to her to discuss the situation. Chloe
could very much be feeling Allison threatened the facework of their
relationship by violating the rules of their friendship. Facework means the
kind of effort we put into building our image within a relationship, it’s how
the individual wants to be viewed within that relationship.
From Allison’s perspective I feel the reason Allison
couldn’t go to her friends is because of the uncertainty and turbulence she
must have felt after finding out about the diagnosis. As a way for her to calm
down and think rational, she vented on Facebook. According to the ventilation
theory of emotion if we get it out, then we are better able to calm down.
Allison could’ve also kept the information from Chloe because she wasn’t sure
how to disclose it to Chloe. I feel Allison’s actions are being misinterpreted
and her intentions were not to cause anyone harm. Misinterpretation occurs when an unintended
message by the sender is misconstrued by the receiver.
The case ends with Allison entering the room. From this
point on I would like to believe Allison was able to restore the impression
integrity of her and Chloe’s friendship by giving Chloe an account of her
actions. I would also hope Chloe would be able to understand the position
Allison is in and not hold it against her. After this circumstance I feel both
girls would need to illustrate relational negotiation to negotiate new rules
for their relationship. Their relationship is clearly in the mist of changing
and with relationships being dynamic their relationship rules would also need
to reflect the change.
Consuelo, I find your use of the words "impression" and "identity" interesting in relation to Allison and Chloe. I think you're spot on with your analysis. Up until Allison received a cancer diagnosis both identity and impression were that she and Chloe were friends. Not only is this how they saw each other, but it's also how the outside world saw them. When Allison received a cancer diagnosis, I don't think that either of these changed. I think that both Allison and Chloe still saw themselves as friends. I agree that uncertainty is probably a large part of why Allison didn't say anything. I'd like to think that they could overcome this, but it is a big social faux-pas on Allison's part. It will take time.
ReplyDeleteHi Consuelo,
ReplyDeleteThank you for your case analysis, I really enjoyed it. You did a wonderful job of summarizing and dissecting the case. You really helped connect the concepts in this module to your case analysis. I also appreciated how you you define certain terms for example you say "According to the ventilation theory of emotion if we get it out, then we are better able to calm down." I Would have to agree that uncertainty played a major role in her decision. It would really be interesting to read a case from Allison's perspective. It would be helpful to know what she was feeling. I am sure she had fear, uncertainty, and may have even been concerned how other would react to the news.
Thanks,
Jason Flack
Great job on breaking down this case. There are so many people playing different parts that I can get a little muddled. I felt bad for Chloe and Allison the most. I felt these two had the best and longest connection out of the whole group. I think their relationship is changing for sure. I think these two need to sit and actually talk. I feel that Allison only made such a harsh announcement because she wanted to manage the situtation better. I think she wants to try to keep other away while she learns to cope with the news of cancer. I think Chloe was not expecting to have the boundaries change or what she felt was a private matter between the two. I can only hope that their friendship can weather the storm it's about to go through.
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