Tuesday, February 17, 2015

Case Study 3-Moving Up



In the case of Jim, there are several different communication and relationship concepts presented, such as the communication perspective, self in the context of the relationship, and relationship in the context of the self. All of these concepts are illustrated by Jim, the associates at the law firm, and his family.

The communication perspective is looking at all human experiences through a lens of what was made and how it was made, such as in human relationships. By using the communication perspective individuals are able to view how relationships are formed, maintained, and changed through communication. Through this perspective individuals also learn how relationships are dynamic, coordinated, and how they actively manage tension.

Relationships are dynamic in how they change and move through time and across relationships. Long term relationships have a rich set of rules that helps them to adjust moment to moment. Individuals in the relationship may also have internal signals in communicating with one another. At the law firm, the secretaries, paralegals, and other clerical workers are required to address attorneys by title, whereas the attorneys address everyone in the firm by their first names.  Although, Jim disagrees with the rule, with his boss’s secretary being 20 years old than him, he feels she should address him by his first name. Despite telling the secretary this, she continues to address him formally. The dress code at the firm requires all individuals to dress professionally and conducted themselves in a professional manner, such as through their language, and their job placement within the firm. For example, Jim’s boss, Marc Hughes informs Jim how he lacks the image the law firm asks of their attorneys to hold. According to Hughes, Jim lacks a professional language, dress attire, his car sends the wrong message to clients, and he lacks a professional relationship with the right people who can get him somewhere in the firm.
Informed. One other rule that doesn’t sit well with Jim is how he shouldn’t be helping the secretary fix a copier. According to Hughes Jim needs to focus on becoming the best lawyer that he can

Relationships are coordinated. Relationships change, coordination helps individuals make sense of the relationship at each moment through action and communication.
Jim’s relationship with his family is close, they are proud of his accomplishments and supportive with his role at the law firm. Although the further Jim progress in his career, his feeling of not fitting into his family is enhanced.  According to Jim there seems to be a lamented difference between him and his family due to the outlining professions each individual holds. At one point during a visit at his parent house, tension seemed too developed between himself and his father. The father doesn’t understand why Jim isn’t paid overtime for the amount he works, Jim is paid salary. As a result, Jim’s father announces how he should work at the garage so he can get paid overtime. As tension started to build, Jim’s Uncle Frank changed the topic.

Relationships actively manage tension by the completing demands individuals have to make.
Jim actively manages tension by purchasing a new dress attire, started to network with his associates and he watched his language.

Individuals assign meaning to each situation they come into contact with. Meaning helps us understand what is going on. Action involves how we respond to the meaning. At times our understanding changes according to our actions. Meaning and action is affected by the context of self and relationship when we respond and act on how the relationship is driven by the self. In the context of the relationship and self, individuals act how they see themselves based on their relationship.


The relationship Jim has with his family helped form his sense of self.  The way he acts, dresses, talks and relates to others is all influenced by his sense of self in relationship to his family. With the law firm, Jim see his relationship with them as wanting to be a good attorney. Although due to his upbringing from a blue collar family, Jim’s sense of self hadn’t be established professionally. To make sense of this, Jim set out to purchase a new dress attire, network with associates, and he started to develop a more professional language.